Receptionist/Hospitality Coordinator

Receptionist and Hospitality Coordinator

POSITION SUMMARY:

The Receptionist and Hospitality Coordinator will be able to perform front desk receptionist duties, general office administrative tasks and hospitality duties. This role will need to be well-organized, motivated and enjoy variety. The position requires someone who has excellent customer service skills, is welcoming and friendly and is a team player. This position reports to the Lead Executive Assistant.

ESSENTIAL FUNCTIONS:

Receptionist

1. Greet Sisters, Staff, Vendors and Visitors.
2. Answer main line phone and direct callers to appropriate person/department.
3. Monitor security cameras and allow access to the building.
4. Sort and distribute daily mail and packages.
5. Order, organize and maintain office supplies.
6. Maintain office sign-in sheets, phone directory, phone tree and birthday list.
7. Maintain meeting room calendar and schedule rooms as requested.
8. Request repair services as necessary for office equipment and facilities related maintenance requests.
9. Water office plants.
10. Coordinate seasonal office décor.
11. Use intercom system as appropriate.
12. Assist with celebrations, meetings and office gatherings.
13. Assist Lead Executive Assistant with general Office responsibilities as requested.

Hospitality

1. Act as the main point of contact for Guests (Sisters/Visitors) who need accommodations at the Provincial House or Olive Residence.
   1. Arrange for transportation to the Office/Residence for guests arriving by plane.
   2. Coordinate Fleet vehicle usage for a visitor with Facilities Department.
2. Create and maintain a schedule of guest accommodations.
   1. Keep the residents of the Provincial House/Olive Residence informed of guests.
   2. Prepare and post guests lists and room tags.
   3. Confirm that the rooms are clean and ready including fresh linens and towels.
3. Other duties as assigned.

OTHER ACCOUNTABILITIES:

1. Promotes, exemplifies and supports the values of service to persons who are poor and the mission and values of the Daughters of Charity.
2. Provides continuing evaluation of current procedures and provides suggestions for improvements.
3. Pursues continued education or skills training to advance knowledge in position related areas.
4. Creates an environment that fosters teamwork, effective communication, responsiveness, service and contributes to a Culture of Belonging.
5. Performs special assignments or projects as directed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

1. Office Environment
2. Sufficient eyesight to work at a computer screen
3. Sit, stand, walk, carry, and bend
4. May be required to drive between locations

EDUCATION AND EXPERIENCE:

The position requires at least a high school diploma or GED. The candidate must have a minimum of two years of experience as receptionist / front office support or hospitality role. Ability to interact with coworkers, Sisters and visitors in a courteous and professional manner. Exceptional customer service and organization skills. Must be reliable and have good attendance. Experience working in a non-for-profit or religious organization is preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

1. Microsoft Edge, Google Chrome
2. Microsoft Office 365 - Word, Excel, Outlook required
3. Telecommunications: PBX. Voice mail, VoIP and peripheral devices
4. Excellent written and verbal communication skills
5. A positive attitude is a must.

Current Openings for Receptionist/Hospitality Coordinator Jobs at Daughters of Charity Ministries